Modern Communication Skills Course

Overall objective : To enable participants to master modern and diverse communication methods, including digital communication, to enhance effectiveness in contemporary work environments.

Detailed objectives :

1. Understanding the dimensions of modern communication in a changing work environment.
2. Developing oral and written communication skills across digital platforms.
3. Use collaborative communication tools (such as virtual meetings, effective email).
4. Build clear and impactful messages that fit the channel.
5. Dealing with the challenges posed by digital communication (such as misunderstandings).
6. Enhancing active listening and constructive feedback skills.

Target audience : All employees, managers, team leaders, and anyone who uses digital communication tools extensively in their work.

Number of days and hours : 2 days, 10 hours.

Training methods : practical workshops, practical exercises on digital communication tools, video presentations, case studies, and group discussions.

Assessment methods : assessment of practical exercises, participation in discussions, and assessment of proficiency in using digital communication tools.